NCT Asia Pty Ltd is an IT Consultant and Service support company, providing complete IT service, support needs and IT advice for businesses across Brisbane, Australia.
NCT Asia offers an extended level of products and services, including highly skilled and industry experienced team, with wide ranging fields of expertise in:
NCT Asia offers Planning, Design, Implementation and on-going support of I.T. Infrastructure so that users have a stable platform on which to base their Office Automation and specialised applications to ensure a successful business. Basic desktop services, communications and printer support are included in our services.
NCT Asia maintains a Team of Engineers which provides an excellent cross-section of skills and experience.
These skills are across VMware and XenServer Virtualisation environments, Terminal Server and Citrix XenApp and XenDesktop, Microsoft Exchange, Active Directory and advanced Storage systems.
Engineers maintain Certifications in Microsoft, Citrix, IBM and HP systems and a number of disciplines others maintain high skill levels through self paced training and peer mentoring as well as being active in the internet forums.
NCT Asia, through the skills of internal Engineering Team members or via external specialist Contractors, prides itself on being able to maintain end-to-end Business IT Solutions.
The levels of service offered by NCT Asia cover the entire spectrum and may be tailored to suit the specific needs of any client.
From the most basic of telephone support to resolve simple tasks, to onsite diagnosis of critical servers and services, the goal is to ensure system stability through pro-active means.
Should a fault occur, response is typically from immediate to 2 hours from the time of fault log; however a 4 hour response time is quoted as standard.
NCT Asia strive to offer clients a high level of business continuity through maximizing redundancy and backup procedures within the IT budget of the client. Using RAID and Imaging technology clients can suffer hardware failure and continue operation and in the event of complete system failure face a minimum downtime to restore system functionality. Regular system maintenance to monitor system performance and backup to alert us to future issues, placing systems and procedures in place to ensure full and complete system backup, regular testing of the quality and reliability of the backup.
We can provides a highly skilled and flexible IT support workforce for your business, without the human resources overheads and ongoing costs associated with employing the best engineers in the marketplace. Our extended levels of service and support, provides great benefits to our customers as a central point for provision of all their IT support requirements.
Our customers enjoy flexible, skilled IT workforce, access to technical and industry experts in the latest technologies and products at any time, comprehensive engagement and reporting as required - as well as optional remote monitoring, support, and 24/7 availability around the clock.